Re: BillMax questions -- Slow Account Load Issues

[Chris Snyder <casnyder@pennswoods.net>]

I don't know that we have anything with 300+ services, but we've got a couple
approaching 100 services.  It takes longer.  Deleting the closed services may
help, I haven't tried it.  It hasn't been enough of a problem for me to
investigate what takes up most of the time in loading.

Quoting Paul Krensky <paul@nativehosting.com>:

>
> Good day List,
>
> Wondering if anyone else has seen performance issues (very slow loads) for
> accounts with a longer list of services (300 or so open plus half as many
> closed). The time it takes to load seems to be increasing as the list of
> services increases.
>
> Loading the main account page and trans void pages are taking close to a
> minute now to load. Main user (which has most of the services) interestingly
> doesn't take a long time to load (few seconds).
>
> Other accounts with less services and all reports load quickly.
>
> Any suggestions on how to eliminate or at least reduce this problem would be
> appreciated.
>
> Thanks,
>
> Paul
>
> Native Hosting, Inc.
>
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