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Fwd: BillMax questions -- Password Problem



My Billmax SI has been blocked. since i attempted to login with wrong password. Got a message something like "Contact System Administrator to unlock your account".. 

So i tried to unlock the account by running the following Sql command :

update auth set ntries=0,password=encrypt('your password here') where
user='your user login name';

Still not able to login. getting "Billmax Error Messages - Authentication error"

Can anyone please help me to solve the above issue as soon as possible ?
any help would be greatly appreciated.

Thanks,
Vijay.





---------- Forwarded message ----------
From: Kent Andersen <k1ent@altazip.com>
Date: Mar 18, 2006 10:22 AM
Subject: Re: BillMax questions -- Password Problem
To: questions@billmax.com

Heres the Solution, I hope this gets archived so its now searchable
Unlocking Failed Password accounts:

If so, running

`/usr/local/billmax/bin/dbenv`             <=== notice the back tics!

will get you the mysql client program going. From there you can enter
the following sql:


update auth set ntries=0,password=encrypt('your password here') where
user='your user login name';

will restore things so you can login.


----- Original Message -----
From: Scott Reed
To: questions@billmax.com
Sent: Friday, March 17, 2006 8:12 PM
Subject: BillMax questions -- Password Problem

I messed up my BillMax administrative password and now it says I must contact the administrator to it fixed. The only other account on the system does not have permission to do permissions.  How do I fix my password?

Scott Reed
Owner
NewWays
Wireless Networking
Network Design, Installation and Administration
www.nwwnet.net

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