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I have still not figured this one out, but it seems to be getting worse. Has anyone made any progress on determining why some statements get delivered and some do not?
Scott Reed
Owner
NewWays
Wireless Networking
Network Design, Installation and Administration
www.nwwnet.net
---------- Original Message -----------
From: "Scott Reed" <sreed@nwwnet.net>
To: questions@billmax.com
Sent: Sat, 15 Oct 2005 13:56:47 -0500
Subject: Re: BillMax questions -- Missing e-mail statements
> All but one of these customers are using our e-mail. So, it is generated on the billing server, goes up one server in the rack to the mail server and is ready for the customer.
> I looked at one last night. Invoice is in BillMax directory. Mail log on billing server shows it. Not in mail log on mail server. Don't yet know what that means, but it is what I saw.
>
> Scott Reed
> Owner
> NewWays
> Wireless Networking
> Network Design, Installation and Administration
> www.nwwnet.net
>
> ---------- Original Message -----------
> From: Howard Frisvold <sysop@emcs.net>
> To: Scott Reed <sreed@nwwnet.net>
> Sent: Sat, 15 Oct 2005 12:21:15 -0400
> Subject: Re: BillMax questions -- Missing e-mail statements
>
> > Scott Reed wrote: ----------------------------------------------------------------------------- To unsubscribe from the "BillMax Questions" mailing list, please send a message to "majordomo@billmax.com" with "unsubscribe questions" in the message body. The message must be sent from the exact email address on the list.
------- End of Original Message -------
Over the last couple of months I have had several customers tell me they did not get the original statement from BillMax, but did get the Overdue notice. Anyone else have this problem? Any clue what to look for?
> >
> > Scott Reed
> > Owner
> > NewWays
> > Wireless Networking
> > Network Design, Installation and Administration
> > www.nwwnet.net
> > ----------------------------------------------------------------------------- To unsubscribe from the "BillMax Questions" mailing list, please send a message to "majordomo@billmax.com" with "unsubscribe questions" in the message body. The message must be sent from the exact email address on the list. Before you go looking at the Billmax system, where are the emails going? I have customers at Yahoo, google, etc that have the invoices purged into their spam folder. When we first started using our Spam filtering, we were actually filtering our own statements. Had to add us to the exceptions list.
> >
> > Howard
> > emcs.net
> ------- End of Original Message -------
>
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