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All but one of these customers are using our e-mail. So, it is generated on the billing server, goes up one server in the rack to the mail server and is ready for the customer.
I looked at one last night. Invoice is in BillMax directory. Mail log on billing server shows it. Not in mail log on mail server. Don't yet know what that means, but it is what I saw. Scott Reed Owner NewWays Wireless Networking Network Design, Installation and Administration www.nwwnet.net ---------- Original Message ----------- From: Howard Frisvold <sysop@emcs.net> To: Scott Reed <sreed@nwwnet.net> Sent: Sat, 15 Oct 2005 12:21:15 -0400 Subject: Re: BillMax questions -- Missing e-mail statements > Scott Reed wrote: Over the last couple of months I have had several customers tell me they did not get the original statement from BillMax, but did get the Overdue notice. Anyone else have this problem? Any clue what to look for?Before you go looking at the Billmax system, where are the emails going? I have customers at Yahoo, google, etc that have the invoices purged into their spam folder. When we first started using our Spam filtering, we were actually filtering our own statements. Had to add us to the exceptions list. > > Howard > emcs.net ------- End of Original Message ------- ----------------------------------------------------------------------------- To unsubscribe from the "BillMax Questions" mailing list, please send a message to "majordomo@billmax.com" with "unsubscribe questions" in the message body. The message must be sent from the exact email address on the list. |