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RE: BillMax questions -- Billmax nightly - balance errors



We are using 2.0.4 so using "report_balcheck -r -a 417" and
"report_balcheck -r -a 1094" will work on 2.0.4 correct?



> -----Original Message-----
> From: Bill Schoolfield [mailto:bill@billmax.com]
> Sent: Monday, December 23, 2002 2:33 PM
> To: Dustin Hansen
> Cc: questions@billmax.com
> Subject: Re: BillMax questions -- Billmax nightly - balance errors
>
>
> This indicates that 2 summary/statements records in the payhist table have
> incorrect sums for the financial columns. These records serve
> several purposes.
> They are there to indicate when a statement was generated, they
> provide the
> previous balances for the statement program, and they act as a
> data integrity
> check.
>
> What version of BillMax are you running? There have been several
> known issues in
> this area. All have been fixed in BillMax version 2.0.5. You can run
> "report_balcheck -r -a 417" and "report_balcheck -r -a 1094" to
> repair these two
> accounts.
>
> Bill
>
> Dustin Hansen wrote:
>
> > Hi everyone.
> >
> > Having some trouble with the billmax nightly. This is what the error log
> > spit out:
> >
> > Balance integrity check...
> > account 417: summary 15189 is not correct. should be
> > (0,0,45,0,23153,0,-23108,0,0,0).
> > account 1094: summary 7694 is not correct. should be
> > (0,0,0,0,3770,0,-3770,0,0,0).
> > 2 errors detected
> > run report_balcheck -r to make repairs
> >
> > At the bottom of the log I noticed that commands with the -r
> should not be
> > run without first consulting someone, is there is anyone who
> has had this
> > problem and can help, or do I need to provide more information?
> >
> > Thanks,
> > Dustin Hansen
> > All Idaho Internet Services
> > http://allidaho.com
> >
> >
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> --
>
> The iSpark Group, Inc.
> dba BillMax Billing Solutions
> Suite 210
> 6737 Brentwood Stair Rd.
> Fort Worth TX 76112
>
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