Re: BillMax questions -- customer login in problem through bmui

[Bill Schoolfield <bill@billmax.com>]

Check the authorization settings. It may be that the interface is configured to
require more than just user name and password. I would also check the setting on
the account page for these accounts to ensure that BMUI access is allowed.

Bill

Dustin Hansen wrote:

> Having a problem with customers not being able to login to their account
> through the bmui. The four or five customer accounts that were entered at
> time of setup, work fine. The rest, they are not able to login. We have over
> 900 customers that were entered in by hand post-setup, and not a one of them
> can login.
>
> Any ideas?
>
> Thanks in advance.
>
> Dustin Hansen
> IDSrv.net (Internet Development Services Network)
> http://idsrv.net
>
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--
Bill Schoolfield

The iSpark Group, Inc. / BillMax Billing Solutions
P.O. Box 1569
Fort Worth TX 76104

817.429.4440 (Phone)
817.348.8461 (Fax)


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