RE: BillMax questions -- Automatic invoicing question

[Jeff LaCoursiere <jeff@jeff.net>]

Be very careful!  It is likely to charge these poor accounts for all the
back months.  Without closeofday running the service.invdate column will
not be updated, and represents the day service has been charged
through.  You should consider updating this field first to represent the
date you have manually charged through.

Thanks,

j

On Wed, 7 Aug 2002, Adrian Goins wrote:

> Nope.  Closeofday was set to "no" in billmax.conf.  We'll see how it
> runs tonight.  Thx!
> 
> -----Original Message-----
> From: Jeff LaCoursiere [mailto:jeff@jeff.net] 
> Sent: Tuesday, August 06, 2002 4:01 PM
> To: Adrian Goins
> Cc: questions@billmax.com
> Subject: Re: BillMax questions -- Automatic invoicing question
> 
> 
> 
> Are you running closeofday?  What date is in the service.invdate field
> of the services which are not charging properly?  Just to be complete
> verify that the account, user, and service are all in the open state.
> 
> Thanks,
> 
> j
> 
> On Tue, 6 Aug 2002, Adrian Goins wrote:
> 
> > I'm running Billmax 1.5.4 on FreeBSD 4.6-STABLE.
> > 
> > I have two problems:
> > 
> > 1.  Billmax will not automatically generate invoices for any account 
> > beyond the 30th account in the system.  No errors, but no invoices.
> > 
> > 2.  Billmax will not automatically charge any account.  I have 
> > invoices which print out, but there are no charges on them for the 
> > current month. I have to go in and manually charge the account and 
> > then adjust the SQL to put the charge before the statement run, 
> > correct the balance, and reprint the statement.  I thought this would 
> > clear up after a couple of months, thinking that there was a 
> > synchronization problem, but it's not clearing up.
> > 
> > Anyone able to shed some light on this?  Prebilldays is set to 30, 
> > since I invoice my clients 30 days in advance.  My billing cycle looks
> 
> > like
> > this:
> > 
> > For service x, from 9/1 - 9/30, I will send out an invoice on 8/1 with
> 
> > payment due by 8/31.
> > 
> > With prebilldays set to 30, a charge should be entered automatically 
> > on or about 8/1, and a statement should be automatically printed, 
> > right?
> > 
> > Thanks for the help.  This is terribly frustrating, as it now takes 
> > two days a week to correct the invoices and rerun them.
> > 
> > Adrian Goins
> > Arces Network, LLC
> > http://www.arces.net
> >
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