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BillMax questions -- Automatic invoicing question
I'm running Billmax 1.5.4 on FreeBSD 4.6-STABLE.
I have two problems:
1. Billmax will not automatically generate invoices for any account
beyond the 30th account in the system. No errors, but no invoices.
2. Billmax will not automatically charge any account. I have invoices
which print out, but there are no charges on them for the current month.
I have to go in and manually charge the account and then adjust the SQL
to put the charge before the statement run, correct the balance, and
reprint the statement. I thought this would clear up after a couple of
months, thinking that there was a synchronization problem, but it's not
clearing up.
Anyone able to shed some light on this? Prebilldays is set to 30, since
I invoice my clients 30 days in advance. My billing cycle looks like
this:
For service x, from 9/1 - 9/30, I will send out an invoice on 8/1 with
payment due by 8/31.
With prebilldays set to 30, a charge should be entered automatically on
or about 8/1, and a statement should be automatically printed, right?
Thanks for the help. This is terribly frustrating, as it now takes two
days a week to correct the invoices and rerun them.
Adrian Goins
Arces Network, LLC
http://www.arces.net
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