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BillMax questions -- Radius Accounting and Datacall



Hello,
            I cant get Datacall to update the accounting information for dial in users.
What could be wrong?
I have followed this process and still get nothing
 
* The NAS is entered in the "Terminal Servers" list (under settings) and
 is associated with a resource bit.
 * A service definition exists with the same resource bit association.
 * A service exists of the above service definition type, and has
 the same resource bit association (would have to check the
 service.resources field - it gets copied at service creation time, so if
 you change the definition you will not change the existing services).
 * The service above has the d01 field populated with the login name
 EXACTLY as it was used to log in to Radius.
I do get accounting information in billmax/radius/radact/Terminal Server IP/details
When i run radparse <  billmax/radius/radact/Terminal Server IP/details i then get
datacall records updated. I cant bill my clients bcos of this.
Also, on the billmasx server , i get  the following error message in /var/log/messages
 
radiusd: BillMax: company 0 does not exist 
 
error messages whenever a users dial up session ends.
 
Anyone had this problem b4? My Terminal Server is a Cyclades PR4000.
 
Thanks
 
Chidi